FAQs
General Information
Monday – Friday: 7:30am–5pm and Saturday: 8am–2pm.
We are closed on Sunday, unless specified for special menus.
150 Gould Street Needham, MA 02494 for curbside pick-up.
Baker’s Best Catering is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Baker’s Best Catering collects information from our customers at several different points on our website.
Ordering & Cancellations
Orders can be placed by phone, through email, or online (pickup only).
To place an order by phone, please call 617-332-4588.
To place an order by email please send to SalesTeam@bakersbestcatering.com.
Click here to place a pickup order online through Toast
There is a $150 order minimum for all delivery orders (excluding tax and delivery).
Orders are confirmed when you receive an email confirmation.
We are now a proud partner of The Gordon Companies. Please note this change of sender for invoices and transactions.
We are dedicated to providing only top quality food and service to our customers. In order to maintain these high standards, we have a firm 12 pm deadline for placing next day orders. Orders placed during our busiest times may require additional notice.
Order cancellations must be received by Baker’s Best Catering no later than 10 am one business day prior to the date of the order. Cancellations can be sent by email to SalesTeam@bakersbestcatering.com or by calling our catering office at 617-332-4588.
Orders canceled after the deadline will require full payment for the order.
Corporate Accounts
Events
Our commissary at Baker’s Best Catering produces menu items that may contain or come in to contact with Wheat/Gluten, Milk, Eggs, Peanuts, Tree Nuts, Fish, Shellfish, and Soy. While we make every attempt to minimize the risk of cross contamination when informed about allergies, we offer no guarantees and accept no liability. Customers with food allergies need to be aware of the risk of consuming our products. We are not a nut free facility.
Our team understands the importance that dietary restrictions, food preferences and allergies play into events. We will happily accommodate any know food restrictions including gluten-free, vegan, dairy-free, nut-free, plant based, and more.
Tastings are provided at a cost of $150 per person (4 person maximum) and hosted at our catering commissary in Needham. If the event books, we will credit the tasting charge from the initial deposit.
Final guest count is due 10 business days from the date of the event and should include all guests and vendors.
We work closely with a rental company to provide all necessary rental items and kitchen equipment. A preliminary rental estimate is reflected on proposals and subject to change based on event details and site visits.
We have a liquor license for serving, not selling, alcohol. Our TIPS certified bartenders are included in our service charges, which vary by event size and duration. We collaborate with a beverage vendor for a tailored selection, with post-event billing based on consumption.
Our staff attire is a bistro-style uniform (black shoes, black pants, black button-down shirts, and a black apron). For casual events in the summer we offer, a black polo shirt to replace the button-down shirt/tie and a black apron.
Staff hours are estimated from pack out of your event at the Needham Commissary, travel-time and set-up, duration time of event, clean-up, and return to our Needham commissary.
Staff hours are finalized post-event based on actual hours worked.
Any menu items remaining that are safe for consumption will be packed into recyclable containers and left for the client.
Click here to learn more and visit our FAQ page.
